Refund policy

Return & Refund Policy

We want you to be happy with your order. Because our products are made to order, we handle returns and refunds differently from traditional retail products.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item arrives damaged, defective, or you receive the wrong item, please contact us at r0zey.creates@gmail.com within 30 days of delivery.

Please include your order number and clear photos showing the issue. If the issue is confirmed, we will work with you on an appropriate resolution, which may include a replacement or refund.

For eligible Printify-related defects or production issues, the item generally does not need to be returned.

Wrong Size, Color, or Change of Mind

Because our products are made to order, we generally do not accept returns or exchanges for choosing the wrong size or color, or for changing your mind after placing an order.

Please review the product description, size chart, colors, and other product details carefully before placing your order.

Returns

If a return is approved, we will provide the return instructions and the appropriate return address.

Please do not send an item to any address without first contacting us and receiving return instructions.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Because our products are made to order, we may not be able to cancel an order once it has entered production.

Contact Us

For return, refund, or order questions, please contact us at:

r0zey.creates@gmail.com

Nothing in this policy limits any consumer rights that apply to you under the laws of your country or region.