Shipping policy
Shipping Policy
At r0zey Digital Studio, our products are made to order and fulfilled through our production and fulfillment partners. We carefully prepare each order for shipment after it is placed.
Order Processing
Because our products are made to order, please allow approximately 2–5 business days for production before your order is shipped.
Once your order has shipped, you will receive tracking information when tracking is available.
Shipping Rates and Delivery Times
Philippines
Standard Shipping: ₱165.00
Free Standard Shipping on orders of ₱2,200.00 or more.
Estimated delivery time: 3–5 business days after the order has been shipped.
United States
Standard Shipping: US$4.75
Estimated delivery time: approximately 3–5 business days after the order has been shipped.
Asia
Standard Shipping: US$8.79
Estimated delivery time: approximately 10–30 business days after the order has been shipped.
Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances outside our control.
International Orders
Customers are responsible for providing a complete and accurate shipping address at checkout. Customers may also be responsible for customs duties, import taxes, or other fees charged by their country or region, where applicable.
Tracking
When tracking information is available, it will be provided to the customer after the order has shipped. Please allow some time for tracking information to become active after shipment.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs processing, incorrect or incomplete addresses, weather, holidays, or other circumstances beyond our control.
If your order appears to be delayed or has a tracking issue, please contact us at:
r0zey.creates@gmail.com
Contact Us
If you have questions about shipping or your order, please contact us at:
r0zey.creates@gmail.com